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Section 1: General Queries
Section
2: Technical Queries
Section
3: Academic Queries
For resolution of further queries, please e-mail success@emacmillan.com
| Q1. |
What
does the website success.emacmillan.com offer?
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The website success.emacmillan.com
is a comprehensive learning site that is conceptualised,
designed and developed with the aim of enabling students
to succeed in entrance exams for professional courses.
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| Q2. |
What
are the benefits of enrolling for the courses offered
by success.emacmillan.com?
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The study material
has been written by a panel of experienced faculty members
and caters to specific requirements of students for
these exams. The website facilitates interaction between
the faculty and students who are appearing for entrance
examinations. Students will receive responses to their
queries from faculty members (based on the course they
enroll for). Extensive support has been provided to
enable students to manage time, deal with stress, concentrate
and retain information effectively. There are prizes
and other gifts for students who are intelligently inquisitive.
We also provide counselling so that students can deal
with stress and exam related tensions.
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| Q3. |
Are
there any query resolution sessions with the faculty?
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The courses offered
in the 'General series' have interactive query resolution
sessions with the faculty. You can e-mail your queries
and doubts to the faculty and receive responses. There
are several other interactive features available on
the website. We provide interactive sessions (termed
E-classes) with the faculty for online query resolution.
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| Q4. |
How
do I enroll for the online courses offered by success.emacmillan.com?
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On the Home page,
click on the Enroll
for a Course link and fill in the details required.
Once your enrollment form is received and the payment
of your cheque/DD is realised by Macmillan India, we
will send you confirmation regarding your enrollment
within a week.
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| Q5. |
How do I make
the payment for the course?
Enroll for the course you are interested in by clicking
on the Enroll for a Course button and fill in the relevant
information. You can specify your mode of payment and
send the cheque/ DD to the address given below. You
can also contact us at our offices all over the country.
The contact person and the office addresses are given
below.
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| Bangalore
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| emacmillan |
Pankaj Kejriwal
e-business division of Macmillan India Ltd
8th Floor, Brigade Towers
135, Brigade Road
Bangalore 560 025.
Tel: 91-80-2242863/ 2276087
Fax: 91-80-2277648 |
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| Calcutta |
Suman Chatterjee/ Sandip Mitra/ Sudeshna
Gupta
Macmillan India Ltd
294, Bepin Behari Ganguly Street,
Calcutta 700 012.
Tel.: 91-33-2379240/ 2379241/ 2217359
Fax: 91-33-2258288/ 2217445 |
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| Chennai |
Ramesh Varma
Macmillan India Ltd
21, Patullos Road,
Chennai 600 002.
Tel.: 91-44-8520646/ 8522448/ 8526335
Fax: 91-44-8523421 |
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| Coimbatore |
Macmillan India Ltd
136, Sarojini Street, Ram Nagar,
Coimbatore - 641 009
Tel : 91-422-230940 |
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| Guwahati |
Macmillan India Ltd
S C Goswami Road,
Pan Bazar, Guwahati - 781 001
Tel : 0361 - 516564 / 633529
Fax : 0361 - 633529 |
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| Hyderabad |
Macmillan India Ltd
104-105, Shakti Sai Complex,
First Floor, Chapel Road, Abids,
Hyderabad - 500 001.
Tel : 91-40-6788990 / 3212867 |
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| Lucknow |
Macmillan India Ltd
17/1, Madan Mohan Malviya Marg,
Lucknow - 226 001
Tel : 91-522-209780/ 208810
Fax : 91-522-209780 |
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| Madurai |
Macmillan India Ltd
6-A, Sarojini Street,
Chinna Chokkikulam,
Madurai - 625 002
Tel : 91-452-530207 |
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| Mumbai |
Sarita Singh
Macmillan India Ltd
75, Bajaj Bhavan, Nariman Point,
Mumbai 400 021.
Tel.:91-22-2023738/ 2820941/ 2835010/ 2835311
Fax: 91-22-2835311 |
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| New Delhi |
Ratna Dhamija
Macmillan India Ltd
2/10, Ansari Road,
New Delhi 100 002.
Tel.: 91-11-3273814/ 3289444/ 3289443
Fax: 91-11-3272993 |
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| Patna |
Macmillan India Ltd
Sinha Kothi, Sinha Library Road,
Patna - 800 001
Tel : 91-612-232550/ 224348
Fax: 91-612-232550 |
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| Pune |
Macmillan India Ltd
Suvarna Chambers, 487B, Narayan Peth,
Pune - 411 030
Tel : 91-20-4450343
Fax : 91-20-445 8571 |
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| Trivandrum |
Macmillan India Ltd
15/1989 (8), Narayana Towers, Vazhuthacaud,
Trivandrum, Kerala - 695 014
Tel : 91-471-328314 |
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| Q6. |
How can I contact emacmillan
in case of queries? |
| |
You can contact us at the address given
below:
emacmillan
A division of Macmillan India Limited
8th Floor, Brigade Towers
135, Brigade Road Bangalore 560 025.
Tel: 91-80-2242863/ 2276087
Fax: 91-80-2277648
E-mail: success@emacmillan.com
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| Q7. |
How do I update my
profile on the website after enrollment? |
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To update your profile, click the Enrollment
Details link on the student's Home page. Modify
your profile information and save it by clicking the Update
button. |
| Q1. |
When
I try to login, the Home page is displayed. What should
I do? |
| |
Login failure can be due to
two reasons mentioned below:
- Typing Error: Check that you have entered the correct
Login Id and Password.
- Case Sensitivity: The Login Id and Password are
case sensitive fields, so ensure that you are using
the correct case.
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| Q2. |
I
have forgotten my password. What should I do? |
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There is a link 'Forgot
Password?' on the Home page. On clicking this
link, you will be taken to a section where you will
be asked to fill in certain details. Once these details
are verified, your password will be e-mailed to you.
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| Q3. |
Can I access the website
from a cyber cafe also? |
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You do not need a personal Internet connection
to avail the facilities of this website. You can access
the website and all its facilities from a cyber café
also.
|
| Q1. |
What
are the courses being offered by success.emacmillan.com?
|
| |
The website success.emacmillan.com offers
various short-term, long-term courses and test-only courses
for Engineering and Medical entrance examinations. These
courses are categorised into the 'General' and 'Content'
series. The comprehensive courses offered in the 'General'
series offer study material, online tests, simulated tests,
interactive query answering and E-classes with the faculty.
Although the courses offered in the 'Content' series also
provide study material, online tests, simulated tests
and access to other features such as topic chat and discussion
forum, however, the focus is on self-study and therefore,
query answering and E-classes are not provided. For further
details regarding the courses, click on Our
Courses.
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| Q2. |
What is the
duration of a course?
Broadly, courses are classified into short-term, long-term
and test-only courses. The duration of these courses
is usually as follows:
|
| Courses |
Course Duration |
| Short-term
Courses |
6 months - 12
months |
| Long-term Courses |
> 1 year |
| Test-only Courses |
3 months - 6 months |
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| Q3. |
What is the eligibility
criteria for joining these courses? |
| |
All students who have completed 10th
standard are eligible for these courses. Students in
11th and 12th standard or P.U.C. must be studying in
the science stream with physics, chemistry, mathematics
and biology to be eligible for Engineering and Medical
entrance exams.
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| Q4. |
What
are the subjects covered in the courses? |
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The courses are comprehensive and the
study material is written by experienced faculty members
keeping in mind the requirements of the examination
and the student's needs. The courses catering to Engineering
entrance exams cover physics, chemistry and mathematics,
while those catering to Medical entrance exams cover
physics, chemistry and biology.
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| Q5. |
Are there batches that I can select
from?
Yes, there are batches that you can select from. For
further details concerning the courses we provide, click
on Our Courses.
|
| Q6. |
Can I get some help,
such as model papers for preparing for the exam?
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We provide simulated question papers
to familiarise you with the pattern of the question
paper pattern. There is a glossary of keywords from
the topics and a list of books that can also aid you
in your exam preparation.
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| Q7. |
What is the Activity
Diary? |
| |
Activity Diary is a ready reckoner
that helps students monitor the schedules of the online
classes and track activities such as the queries posted,
scores in online tests and courses downloaded.
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| Q8. |
How many mock tests
are provided in the courses? |
| |
Our courses provide extensive testing
to ensure plenty of exposure to various questions. Each
topic has multiple-choice questions that can be answered
at two levels, the basic and the advanced. You can take
tests topic-wise, unit-wise, module-wise, subject-wise
and also tests on the entire course.
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| Q9. |
Do you provide prints
of the study material? |
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No, we do not provide hard copies of
study material. However, the course downloads are available
in a concise and well-formatted structure. You can take
print outs, if you wish to do so.
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| Q10. |
I missed an e-class.
Where can I find transcripts for the class?
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We have an archives section where transcripts
of all classes that have been held are stored. If you
miss an e-class, you can refer to this section. You
can access the archives from the Activity Diary.
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